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Privacy Policy for SMS Messaging
Effective Date: October 1, 2024
Replenish Acupuncture & Facial Rejuvenation is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you opt in to receive SMS messages from us. By subscribing to our SMS messaging services, you consent to the practices described in this policy.
1. Information We Collect
When you opt in to receive SMS messages from us, we may collect the following information:
• Phone Number: To send you SMS messages.
• Message Data: This includes the content of messages, dates, and times sent or received, and message delivery status.
• Interaction Data: Information regarding how you interact with the SMS messages, such as whether they are opened or responded to.
2. How We Use Your Information
We use the information we collect to:
• Send you SMS messages, such as promotional offers, appointment information, updates, and transactional messages.
• Respond to your inquiries and provide customer support.
• Improve our SMS services and enhance user experience.
• Ensure compliance with legal and regulatory obligations.
3. Opting Out of SMS MessagesYou can opt out of receiving SMS messages at any time by:
• Texting “STOP” to (805) 468-8170 to unsubscribe from our SMS services.
• Contacting our customer service at hello@replenishslo.com.
Please note that even if you opt out of receiving promotional SMS messages, we may still send you non-promotional, transactional messages related to your account or purchases.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your phone number, mobile number or personal information. However, we may share your information with:
• Service Providers: Third-party vendors that assist us in providing SMS services (e.g., SMS platform providers). These service providers are contractually bound to protect your information and use it only for the purposes of delivering our services.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., in response to a court order or subpoena).
5. Data SecurityWe take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or mobile networks is 100% secure, and we cannot guarantee the absolute security of your information.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.
7. Children’s Privacy
Our SMS messaging services are not intended for individuals under the age of 13. We do not knowingly collect or store information from children under the age of 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our SMS messaging practices, please contact us at:
Replenish Acupuncture & Facial Rejuvenation
1023 Nipomo St. Suite 110
San Luis Obispo, CA 93401
hello@replenishslo.com
(805)468-8170
By opting in to receive SMS messages from Replenish Acupuncture & Facial Rejuvenation, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.